APPLICATION | support

Application Support – for second-to-none performance

Application support is often a neglected activity among the people who avail a service and service providers alike. Most organisations fail to realise that any application that they are using would require tweaks and changes from time to time. This is not just to ensure that it works the way it is expected to work but also to continue being beneficial to the organisation’s purpose of having it.

An application that is developed for a specific use may find a few bugs and crashes, depending on its use on a variety of platforms and environment. These bugs, which are practically impossible to detect before the implementation of the application, are fixed only through a robust and efficient application support service. The application support service is thus similar to an after-sales service mechanism of your car. Without it, you would not imagine to buy one. Application support is similarly important to ensure the usability and efficiency of the application is maintained.

 

Application Support at Petch Consulting

The applications that are developed for you by Petch consultants come with a promise of equally efficient and alert support service, matching the levels of professionalism you experienced during the application development. We provide support for both the web and mobile applications that are developed by us. Our team of application developers form the majority of the application support staff too, as they move from the development of your application to its support. It is the developers who best understand the application they themselves create. So having them troubleshoot any unforeseen problems is perhaps the best way of ensuring that the bugs are fixed at the earliest. The support service staff shall continue to serve you throughout the entire lifecycle of the product and help you be rest assured that any contingencies are taken well care of by us.